I am a Sales Advisor at Napleton's Auto Park of Urbana with a background rooted in Nicaragua. Since joining the team two months ago, I have been proud to see how the Toyota family supports my professional growth and demonstrates the value of helping others succeed. I carry this same approach into my work, where I am dedicated to providing a high-quality buying experience and ensuring customers feel well-supported throughout every stage of the deal. My life outside of work is centered around my wife, Jackeline Pagan, whom I married in 2019, and my 13-year-old daughter. I am fluent in both English and Spanish and hold Toyota certification, which helps me provide clear and informed guidance to those I assist. In my free time, I enjoy riding my Yamaha motorcycle and staying active in the gaming community, particularly with Call of Duty: Warzone. I am also a fan of Deadpool, enjoy cooking, and have a strong connection to both Puerto Rico and Nicaragua. I value building genuine connections with people and am always happy to discuss movies, share recommendations on great places to visit, or talk about food and hobbies. My goal is to combine my passion for customer care with my technical knowledge to make every transaction a positive experience.