Customer rating
4.9 / 5 based on 123 ratings (83 written reviews)
Recent reviews
Good…a bit of an unexpected delay though. Had a scheduled appointment for picking up a special ordered part. The part was to be installed while I was there. Just positioning the part and tapping it on with a rubber hammer was all that was required. Delay was close to 40 minutes. Was told car was ready and went to pick it up. Mechanic had just started installing the part.
— John P. ,
Good
— Carol B. ,
Great experience! Thanks!
— Daniel W. ,
Tyler Golden must lift weights...Because he has the stamina to get things done.. Always has a groomed appearance and a healthy smile... He should be the standard for all there to emulate... This Person is spot on for disseminating information to the Customers...A second to none Employee of this Organization called Napleton Toyota of Urbana... Keep up the Great work!! And I am so proud that He is also a registered Democrat.. God Bless!!
— John J. ,
Great
— Frank S. ,
He's on the ball and gets things done Zero crap
— Alan P. ,
I was pleased with how quickly they got my car taken care off and that he kept me informed during the process. Excellent customer service!
— Patricia R. ,
great
— James W. ,
It was great. Prompt and kept me informed. Thank you
— Caroline W. ,
Great
— Melissa A. ,